City of Hapeville Georgia
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Water and Sewer
Lemuel Eubanks, Water / Sewer Coordinator

Billing: (404) 669-2105
Maintenance: (404) 669-2120
Fx: (404) 669-2119

The Water and Sewer Division is responsible for maintaining all water and sewer lines throughout the City. Water, sewer, and meter repairs are handled through this division.

For Water, Sanitation, and Trash Service please download and fill out the City of Hapeville Utilities Application.

Faced with worsening drought conditions in about three-fourths of the state, along with water supply concerns in some areas, the Georgia Environmental Protection Division (EPD) has declared it will raise the state’s drought response to Level 2 in 52 counties and impose a Level 1 Drought Response in an additional 58 counties.

“Today’s declaration is driven by an extended period of little or no rain and increasing dryness in the impacted areas,” said EPD Director Richard Dunn.  “What’s more, there is little hope for relief as weather forecasters expect an unusually warm, dry winter across most of the state.”

This week marks the 24th week of continuous severe drought in northwest Georgia, the 22nd week for the Atlanta metro area, the 21st week in northeastern parts of the state and the 15th week in central Georgia.  In addition there is a decline in soil moisture and some streams are flowing at or below record lows set during droughts in 2007 and 2011.

During a Level 2 Drought Response, outdoor landscape watering is only allowed two days a week determined by odd and even-numbered addresses.  Even-numbered addresses and properties without numbered addresses may water on Wednesday and Saturday between 4:00 p.m. and 10:00 a.m.  Odd numbered addresses may water Thursday and Sunday between 4:00 p.m. and 10:00 a.m.   

Prohibited outdoor water uses include:  Washing hard surfaces such as streets and sidewalks. Water for ornamental purposes, such as fountains.  The use of fire hydrants, except for firefighting and public safety.   Non-commercial washing of vehicles.   Non-commercial pressure washing.  Fundraising car washes.

Additional Info...

Water/Sewer Department Responsibilities

It is the City of Hapeville Water Department’s responsibility to maintain water mains, as well as water service lines from the main up to (and including) the water meter. The water service line from the meter to the property is the responsibility of the property owner. More Information

Storm Water Utility Fee
On August 2, 2016, the Mayor and Council of the City of Hapeville passed Ordinance 2016-20, thereby establishing a Storm Water Utility for the City of Hapeville.  Please click the following link for a list of Frequently Asked Questions.  If you should need additional assistance, please contact Lemuel Eubanks at 404-669-2120.

Water Credit/Discount Policy
This is an update to our policy concerning the issuance of credit toward water bills. It is our understanding that water leaks occur with little or no warning and these may cause financial difficulty. However, the City of Hapeville must purchase our water from the City of Atlanta as well as maintain our own infrastructure. This is accomplished with monies from our water billing. Our new policy will be as follows; Water Policy

Toilet Rebate Program
The City of Hapeville Water Department offers a Toilet Rebate Program to encourage customers to replace older, inefficient toilets and install low flush toilets.  Eligible customers will receive a $100 rebate for installing an approved Watersense Certified high efficiency toilet.  These toilets use 1.28 GPF or less and have received the Watersense Certification.  The customer must provide receipts and/or invoices showing the purchase of the toilet and their water account must be in good standing.
For more information, contact Lemuel Eubanks at 404-669-2122.

Sewer Backflow Preventers
The City of Hapeville Water Department would like to take a moment to tell residents and businesses about sewer backflow preventers. Any structure, attached to a municipal sewer main, at or below street level, should have a sewer backflow preventer installed on their service lateral to help protect the property. This device helps to prevent the possible flooding of premises in the case of a sewer stoppage in a mainline. The Water Department strongly encourages property owners in “at risk” areas to install these devices. If you have any questions, feel free to contact Lemuel Eubanks at 404-669-2122 or by e-mail at .

Helpful Reading Materials:

City of Hapeville 3468 N. Fulton Avenue Hapeville, GA 30354 Ph: (404) 669-2100
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